tag:blogger.com,1999:blog-16095826.post113328209358887181..comments2023-12-29T10:21:33.956+00:00Comments on The Mysterious Case Of The Non-Existent Train Time: Complaint to the BBC re:: Horizon 27/10/05Bridgethttp://www.blogger.com/profile/04220942517267393608noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-16095826.post-1138100548002988572006-01-24T11:02:00.000+00:002006-01-24T11:02:00.000+00:00Update on Horizon programme complaint to the BBC:2...Update on Horizon programme complaint to the BBC:<BR/><BR/>23/1/05<BR/><BR/>I rang the BBC again today and am informed that Ms Alison Wilson of the specialist complaints team is still investigating my complaint.<BR/><BR/>The BBC have no time limit within their complaints procedure other than to attempt to deal with complaints within 10 working days.<BR/><BR/>It is not possible to complain to Bridgethttps://www.blogger.com/profile/04220942517267393608noreply@blogger.comtag:blogger.com,1999:blog-16095826.post-1137431079333360032006-01-16T17:04:00.000+00:002006-01-16T17:04:00.000+00:00Progress report on complaint to BBC:The BBC claim ...Progress report on complaint to BBC:<BR/><BR/>The BBC claim to deal with complaints within 10 working days, yet this complaint is still 'pending' from 29/11/05.<BR/><BR/>I have contacted the BBC twice and am assured that I will have a reply soon.Bridgethttps://www.blogger.com/profile/04220942517267393608noreply@blogger.com